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KDC Trading Zoho One case study
Streamlining tender administration and institutional fulfilment.
For more than 15 years, KDC Trading has supplied agricultural inputs, equipment and machinery to government and institutional customers. Tender submissions, supplier quotations, delivery records and invoice-support documents were spread across independent systems.
- Zoho CRM centralises tender, RFQ and order records, with Blueprints controlling stages and management handoffs.
- Zoho Books manages sales orders, invoices, supplier bills and financial records.
- Zoho Mail supports formal communication.
- Zoho WorkDrive keeps supporting documents with the transaction.
KDC consolidated a six-person administrative workload into a controlled process managed by one coordinator, with management approval retained at the critical decision point. KDC reports fewer follow-up calls, reduced administrative pressure, sales growth and a stronger reputation with customers and officials.
Zoho gave us a controlled, traceable process for tenders, supplier quotations and official communication.
Yolande Coetzer, Managing Director, KDC Trading